Data Protection Policy for www.thedcminstitute.com.au
Information we collect about you
If you are an individual who requests to go on a subscription list, then we will collect and hold the details that you enter. We may also collect data when you fill out any template forms of when enquiring about further services. We may not be able to provide certain services from our website unless we have the information required and your permission to use that information.
How we use the information we collect
We use the information we have collected from you within our company only. We do not sell it to third-party companies. We do not share your information with anyone outside our umbrella company DCM Media. DCM Media is a boutique media business that owns several websites, publications and services all within the Retirement Living and Aged Care industry. It is a privately-owned business.
We may include your email address on eNewsletters that our company generates and owns. These newsletters can be unsubscribed from by you at any given time.
When you look at our website, our Internet Service Provider automatically makes a record of your visit and logs the user’s IP address, date and time of visit, pages accessed, documents downloaded and the previous site you have visited plus the type of browser you are using. This information is obtained for statistical purposes. Where we are required to provide statistical information on our clientele or third-party stakeholders, your data will be anonymised to protect your identity.
Www.thedcminstitute.com.au will not identify users or their browsing activities unless there is an investigation by a law enforcement agency, which may then exercise its legal rights to inspect our Internet Service Provider’s records.
Our office will record your e-mail address if you send us a message or log on to our member’s area. We may use it to contact you in the future but it will not be sold or disclosed to third parties unless it is for a direct application for information to an organisation listing on the site. Once we have received this information we will maintain this information in a secure area within www.thedcminstitute.com.au’s systems.
All www.thedcminstitute.com.au site administrators are required to maintain the confidentiality of your “personal information” obtained by us. However, if your information should be accessed by unauthorised persons, www.thedcminstitute.com.au will not be held responsible.
Links to Websites
Stakeholder or other contact
We will continue to hold your contact details until such time as you may request us to rectify or change that data, or you withdraw your consent for us to continue to hold it.
If you email us we will keep a copy of the content and your email address for record keeping purposes. This information will be stored in a secure location on our servers – accessible only by the staff of DCM Media.
Publication of your information
www.thedcminstitute.com.au values your right to privacy, we will not publish your personal information through any public medium without your direct consent. Examples of this may be on the forum where any posts or comments will be publicly viewed by other people viewing the forum. If you wish for any information posted on the forum to be removed, this can be done so by contacting our office on (02) 9555 9576.
We may wish to send you information about www.agedcare101.com.au, www.villages.com.au www.www.thedcminstitute.com.au, www.theweeklysource.com.au, www.dcmmedia.com.au, www.docomemonday.com.au or any other services managed or owned by DCM Media Media that will be of interest, and of benefit to you. If you no longer wish to be contacted in this regard, please email firstname.lastname@example.org
How to actions complaints and disputes
If you have a complaint about our handling of your personal information, you should address your complaint in writing to the details below.
The Privacy Officer
18/37 Nicholson Street,
Balmain East, NSW, 2041
or email us on
Alternatively, you can also contact us via telephone by calling (02) 9555 9576.
If we have a dispute regarding an individual’s personal information, we both must first attempt to resolve the issue directly between us.
If we become aware of any unauthorised access to an individual’s personal information we will inform you at the earliest practical opportunity once we have established what was accessed and how it was accessed.
Additions to this policy
There are always some inherent risks when transmitting information via the Internet. Therefore, users should make their own assessment regarding the potential risks of utilising this site.